Support
Answers to common questions. If yours isn't here, write to us.
FAQ
Questions
Where are my memos stored?
Only on your iPhone by default. With iCloud Sync (Pro) they go through your own iCloud private database, which we can't see.
What if I change phones?
Pro users turn on iCloud Sync and sign in to the same iCloud account on the new phone. Without Pro, memos stay on the old phone.
Why only 144 characters a day?
One character per square, a sheet of twelve by twelve. When it is full you stop; what you typed is the piece.
Can I edit or delete a memo?
Yes. Open the day to read it, then tap Edit to change it, or Delete to remove that day. Deleting cannot be undone.
Is Pro a subscription?
No. Pro is a one-time purchase that adds iCloud Sync and Share Card. All four dimensions and your memos stay free.
How do I restore Pro on a new device?
Sign in with the Apple Account you bought it with, open Settings, tap the Pro card, then tap Restore Purchase.
How is the life grid worked out?
From your birth month and life expectancy (80 years by default, anywhere from 50 to 150). Each square is a month or a year.
Contact
Tell us your iOS version and what happened.
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